Which Package Fits You Best?

We offer three packages for clients depending on how much work they need, where they are in their business lifecycle and what budget they are working with.

SILVER GOLD PLATINUM

Who is it for?

Young firms who understand the need for professional graphics but have a limited budget. Independent brands still run by a small team. These clients have a great product and produce at scale. They like us to do most of the heavy lifting when it comes to art direction and project completion. Established brands with a traditional business structure. We tend to work with these clients as a complement to their existing creative team.

About the team

Graphic design specialists in the fashion industry Graphic design specialists and art direction talent in the fashion industry Graphic design specialists and art director talent in the fashion industry

Number of projects per month

Up to 5 Unlimited Unlimited

Number of revisions included per project

Unlimited Unlimited Unlimited

Number of projects handled at a time

1 1 Up to 3

Ownership right

You own all work product You own all work product You own all work product

Contract

No Contract No Contract No Contract

Communication

Member of the team Dedicated project manager Dedicated project manager

Progress reports

Up to twice a week Every weekday Every weekday

Communication options

Email Email, Online Chat Email, Online Chat, Telephone

Guaranteed response time

24 hours within business hours 6 hours within business hours 2 hours within business hours

Our business hours

Monday to Friday
9:00 am – 5:00 pm Eastern
Monday to Friday
9:00 am – 5:00 pm Eastern
Monday to Friday
6:00 am-8:00 pm Eastern

Involvement in art direction meetings?

We can join meetings and provide the 3rd party industry perspective.
No No Yes

Monthly emergency projects

You need a tight deadline hit, we’ll drop everything and figure out a way to get it to you in time.
0 1 5

Money-back guarantee

14 days 14 days 14 days

Standby mode

If you don’t need our services for a month or two, you can put your account in a standby mode. Please contact us for details.
Yes Yes Yes

Discovery session & graphics audit

This is an opportunity analysis of your branding, marketing and graphics strategies. Please contact us for details.
No Yes Yes

Frequently Asked Questions

What is the 14-day no-risk money back guarantee?

Work with us for two full weeks and if you aren’t happy with the quality of our work, you get a full refund. Plain and simple.

Are you really offering unlimited requests and unlimited revisions? What’s the catch?

No catch! Send in as many projects as you like and we’ll keep making revisions as many times as needed till you really like it. Of course, keep in mind that more changes means it will take longer to get something done, which is why we’ll work really hard to get it right the first or second time.

How long does it take to get started?

1-2 business days. After you sign up, we go through a short onboarding process to ensure we know what you want to accomplish. We also match you up with your personal project manager. Once that’s done, you’ll be good to go!

What kind of work can I ask for?

We can handle pretty much any graphic design request you have, subject to our Scope of Services.

I need 5,724 designs this month. Can you handle it?

You can send us as many projects as you like and your project manager will work through them in the order you prefer. Delivery timelines will vary based on the project and which program you’re part of. If you need a faster turnaround and have many projects in the hopper, you can sign up for additional accounts.

How fast can you get it done?

It depends, but clients on more modest programs can expect work to take one business day or more, depending on complexity. Our top tier program can turn simple requests around in a matter of hours. A project with lots of moving parts will take longer, of course.

Work with us for two full weeks and if you aren’t happy with the quality of our work, you get a full refund. Plain and simple.